Position:        Manager, Purchasing and Logistics
Department:  Account Management
Reports to:    Account Director
Location:       Scarborough and Rouge Hospital
Status:           Permanent full time
Posting:         684


Plexxus is a not-for-profit shared services organization which provides value added services to its Member and Customer hospitals.


Plexxus provides Transactional (Distribution, Logistics, Purchasing, Product Support, Accounts Payable), Strategic (Sourcing, Spend Management, Supplier Management, Contract Management, Innovation & Strategic Partnerships) and Support and Enablement (Information Technology, Data Governance & Management, Customer Relationship Management, Corporate Services) services.


VISION: Plexxus is the leading shared service organization in Canadian healthcare.


MISSION: Plexxus relentlessly delivers value to its Members and Customers through service excellence.


VALUES: Excellence, Responsive, Accountable, Collaborative


Plexxus serves a diverse group of hospitals consisting of specialty, community based, academic and research hospitals. Plexxus Member hospitals include: Holland Bloorview Kids Rehabilitation Hospital, Lakeridge Health, North York General, Sinai Health System, St. Joseph’s Health Centre, Scarborough and Rouge Hospital, Sunnybrook Health Sciences Centre, Toronto East Health Network, University Health Network, and Women’s College Hospital. Plexxus Customer hospitals include: Campbellford Memorial Hospital, Haliburton Highlands Health Services, Mackenzie Health, Markham Stouffville Hospital, Northumberland Hills Hospital, Peterborough Regional Health Centre, Ross Memorial Hospital, Royal Victoria Regional Health Centre, Southlake Regional Health Centre, and Stevenson Memorial Hospital.

Reporting to the Account Manager, the Manager, Purchasing and Logistics is responsible for the transactional purchasing and in hospital logistics for the Scarborough and Rouge Hospital (SRH). This role follows a disciplined procurement methodology with adherence to the Broader Public Sector (BPS) Supply Chain Directive. 

This role will interface with multiple stakeholders, including clinical and non-clinical staff, as well as program managers throughout the hospital, and has accountability for managing the logistics staff (approximately 10 employees) and a group of 3 buyers.


Logistics Accountabilities:

  • Manage the daily operations of the Logistics department to maximize staff efficiency and ensure efficient flow of supplies, with a strong focus on cart management on the patient care units
  • Manage the replenishment of inventory levels in the central store to ensure a high level of customer service in the most fiscally responsible manner
  • Conduct regularly scheduled reviews of cart management to optimize supply and inventory levels, review results and gain consensus with clinical partners to implement changes
  • Responsible for managing the timely and accurate flow of all stock and non-stock material within Receiving, Shipping, Stores and Distribution areas
  • Ensure all areas of Logistics are a safe working environment and all staff and equipment operates in a safe and effective manner
  • Provide monthly reports on key productivity indicators to monitor departmental effectiveness
  • Participate in Labour Management meetings encompassing a wide range of labour, employee and department issues
  • Responsible for mail room parceling.
  • Assist in managing and monitor/review of departmental budget(s), analyze trends, and develop strategies to address variances
  • Management of pandemic supplies at the Hospital and external storage at vendor facilities


Purchasing Accountabilities:

  • Managing the daily operations and providing direction on Plexxus’ and hospital policies and processes
  • Develop and foster excellent communication and relationships with key customer groups
  • Serve as a role model for buyers in terms of customer service excellence
  • Manage appropriate KPIs assuring achievement of targets, taking action to correct where required through identification of root causes and development of performance improvement plans
  • Ensure all purchasing processes and transactions are in accordance with policy and procedures and provide professional procurement advice to customers and suppliers
  • Assist the purchasing staff to ensure awareness, understanding and application of the policies and procedures 


Other accountabilities:

  • Leads employees in more than one department at more than one site of the hospital.
  • Coach and mentor direct reports, following effective performance management processes and labour relation practices
  • Ensure that staffing levels are sufficient in order to provide excellent customer service; recruit, develop and train staff; develop succession plans
  • Recruit, retain, and manage performance for purchasing and logistics resources
  • Provides overall leadership through policy direction and organizes, motivates, fosters teamwork, inspires, leads by example and coaches and appraises the efforts of others to achieve business objectives of their discipline(s).



  • Minimum 10 years of experience in a complex supply chain environment, including 5 years in a management/supervisory role
  • Minimum 5 years experience in an established customer service focuses environment
  • Proven experience in inventory management, including experience with integrated inventory technology solutions
  • Proven experience managing transactional purchasing/buying activities
  • Demonstrated experience managing employees within a unionized environment is preferred
  • Demonstrated skills in planning, organization, evaluation and implementation processes, along with strong leadership, team building, time management, problem solving and communication skills
  • Demonstrated professionalism in dealing with complex business issues
  • Strong interpersonal skills with the ability to relate to and communicate with all levels of management, customers, peers, suppliers and staff
  • Able to balance the needs of the customer while keeping in mind the constraints of the business
  • Strategic thinker able to transform ideas to reality
  • Experience using and ERP, such as SAP is an asset


Core Competencies:

  •  Decisive Judgment – making good decisions in a timely and confident manner
  • Planning and Organizing - Effectively organizing and planning work according to   organizational needs by defining objectives and anticipating needs and priorities
  • Driving for results - Challenging, pushing the organization and themselves to excel and achieve
  • Coaching and Developing others - advising, assisting, mentoring and providing feedback to others to encourage and inspire the development of work-related competencies and long-term career growth
  • Customer Focus – genuine desire to meet customer needs and expectations, and to teach others to do the same
  • Organizational Awareness/Alignment – ability to understand and manage the power relationships in Plexxus and in other organizations (e.g. Members, suppliers), including ability to define real decision makers
  • Relationship Building – works to build or maintain effective relationships with internal and external stakeholders whose cooperation is important to present or future success
  • Impact and Influence – ability to persuade or convince others through use of effective interpersonal, communications, negotiations and presentation skills
  • Organizational Commitment – ability and willingness to align one’s own behavior with the needs, beliefs and values of the organization
  • Flexibility – genuine desire to be flexible and accepting of change


Interested candidates please apply by resume to Plexxus Human Resources at This email address is being protected from spambots. You need JavaScript enabled to view it.

While Plexxus thanks all applicants, we advise only those who qualify for an interview will be contacted.

Plexxus is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).


Posting Date:  October 16, 2018                      Closing Date:       Ongoing